Winbajee Terms & Conditions — The complete guide to using the platform

Winbajee (referred to hereinafter as "we", "the Platform", or "the Site") is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms & Conditions form a legally binding agreement between Winbajee and its users.

The following are definitions of key terms used throughout this document:

• "User" or "You" — Any person who has created an account on the Winbajee platform or is using its services.
• "Service" — All games, betting options, payment methods, and other features available on Winbajee.
• "Account" — Your personal registered account on Winbajee.
• "Balance" — The amount of BDT currently held in your account.
• "Bonus" — Various promotional offers and rewards provided by Winbajee.

Winbajee operates under an international gaming license, and all activities are conducted in compliance with applicable regulations.

To use Winbajee's services, you must create a personal account. All information provided during registration must be truthful, accurate, and up to date.

Terms & Conditions of Registration

• Each individual may only hold one account. If multiple accounts are found belonging to the same person, all accounts will be terminated.
• The name, phone number, and payment details you provide at registration must be your own.
• Keeping your account password confidential is your responsibility. Sharing your password with anyone else is strictly prohibited.
• Any unauthorized access to your account must be reported to Winbajee Support immediately.
• Opening an account in the name of a corporate entity or organisation is not permitted.

Winbajee strictly prohibits anyone under the age of 18 from using the platform. This is not just a rule — it is our ethical responsibility to protect minors.

• During registration, you must declare that you are 18 years of age or older.
• Winbajee may request a National ID or birth certificate at any time to verify a user's age.
• Failure to pass age verification will result in immediate account closure, and any remaining balance may not be refunded.
• Allowing a minor to access or use your account is strictly prohibited.

Winbajee supports transactions through Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. All transactions are completed in BDT.

Deposit Rules

• The minimum deposit amount is displayed on the platform and may vary from time to time.
• Deposits must be made exclusively from your own mobile banking account.
• Depositing through a third party is strictly prohibited and may result in account termination.
• Once a deposit is confirmed, it is generally credited to your balance within a few minutes.

Withdrawal Policy

• Withdrawals can only be made to the registered mobile banking number on your account.
• KYC (Know Your Customer) verification may be required before processing a withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals are typically processed within 24 hours.
• Winbajee reserves the right to verify any unusual transactions.

Winbajee regularly offers a variety of bonuses and promotional offers to its members. Each offer comes with its own terms and conditions that must be followed.

• The welcome bonus applies only to a new account's first deposit.
• Every bonus comes with a wagering requirement — you must place a specified number of bets before withdrawing bonus funds.
• Bonuses not used within the specified period after activation will expire.
• Claiming bonus benefits through multiple accounts is considered bonus abuse.
• Winbajee reserves the right to modify or cancel any bonus offer at any time.

All betting activity on Winbajee must follow a set of defined rules that apply equally to every user.

• Once a bet has been placed, it generally cannot be changed or cancelled.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, Winbajee reserves the right to void the affected bets.
• Live betting may be subject to delays — bets placed during this window may not be accepted.
• Coordinated betting across multiple accounts on the same event (arb betting) is strictly prohibited.
• Winbajee reserves the right to investigate suspicious betting patterns.

The following activities are strictly prohibited on the Winbajee platform. Violations may result in permanent account closure and forfeiture of any balance.

• Using the platform for money laundering or any form of illegal financial activity.
• Using bots, scripts, or automated software to place bets or play games.
• Attempting unauthorized access to the system through hacking, phishing, or any other means.
• Stealing or using another user's account credentials.
• Creating multiple accounts to claim bonus benefits.
• Spreading false information or misinformation about the platform.
• Harassing, threatening, or engaging in inappropriate conduct toward other users.

Winbajee may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any part of these Terms & Conditions.
• Registering with a false identity or inaccurate information.
• Where suspicious financial transactions or betting patterns are detected.
• Failure to pass age verification.
• Upon direction from a legal authority.

You may request to close your account at any time. It is your responsibility to withdraw any available balance before the account is closed.

Winbajee believes gaming is a form of entertainment. We want every user to enjoy it responsibly and within their limits.

• You can set your own daily, weekly, or monthly betting limits.
• You can temporarily lock your account whenever needed.
• If signs of gaming addiction are detected, the Winbajee Support Team is here to help.
• If a self-exclusion request is submitted, your account will be closed for the specified period.

Winbajee is committed to protecting your personal information. We never sell your data to third parties.

• Information collected at registration is used solely for the purpose of operating the service.
• Payment information is protected by SSL encryption.
• Your information is never shared except where required by law.

For more details, visit our Privacy Policy Read.

Winbajee reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the platform, and the date of the latest update will be displayed at the top of the page.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• Email or SMS notifications may be sent for important account changes.
• If you do not accept the updated terms, you may request to close your account.

If you have any questions or complaints about these Terms & Conditions, please contact our Support Team.

• Email: support@winbajee.net
• Live Chat: Available directly on the platform, 24/7
• All complaints will receive a response within 48 hours of submission.