It is Winbajee's responsibility to be transparent about how your personal data is collected, used, and protected. This page is a reflection of that commitment.
Welcome to Winbajee. This privacy policy explains how Winbajee collects, uses, and protects your personal information. Winbajee is one of Bangladesh's most trusted online gaming and Sports Betting platforms, and we believe transparency is the foundation of trust.
This Privacy Policy applies to Winbajee's website, mobile app, and all other services. By opening an account or using our services, you are considered to have agreed to this Privacy Policy.
Our privacy policy is built in accordance with international data protection standards. Every user's data is extremely important to us — we never sell, rent, or share it unnecessarily with third parties.
This policy is written in English so every Bangladeshi user can understand it with ease. If you have any questions, please reach out to our support team.
Winbajee only collects information that is necessary to run our services smoothly. Collecting unnecessary or excessive data goes against our policy.
We never store your full payment card number or CVV. The payment gateway communicates directly with the relevant mobile banking provider.
Winbajee collects your information through several methods. Make sure you are aware of each one.
| Collection Methods | What Data We Collect | When it occurs |
|---|---|---|
| Registration Form | Name, phone, date of birth | At the time of account creation |
| KYC verification | NID, Passport, Photo | Before Withdrawal |
| Payment Processing | Mobile banking number | On deposit/withdrawal |
| Cookies & Tracking | Browser, IP & Session | During site usage |
| Customer support | Chat logs, complaint records | When Contacting Support |
Automatically collected data (such as IP address and browser type) is used to maintain security and detect fraudulent activity.
Winbajee uses your data only for the specific purposes stated here. We will never use your information for anything not described in this policy.
If you no longer wish to receive marketing messages, you can opt out at any time through your settings or by contacting our support team.
Winbajee uses industry-standard technology to protect your data. Our servers are housed in secure data centers and undergo regular security audits.
Your data is retained for as long as your account remains active. Even after closure, certain information may be kept for up to 5 years as required by law. After that, it is securely deleted.
Your password is stored in hashed form in our system. No Winbajee employee can see your password — so if anyone asks for it over the phone or chat, do not trust them.
Winbajee does not sell or rent your data. However, limited information is shared with trusted parties as necessary to operate our services.
Even in these cases, only the minimum necessary information is shared. Every partner is bound by an agreement consistent with our privacy policy.
Winbajee never sells your data to advertisers or marketing agencies.
Winbajee uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience on the site.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.
As a Winbajee user, you have important rights over your personal information. We respect those rights and are here to help you exercise them.
You may request access to your stored data at any time.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted after your account is closed.
You may opt out of marketing communications or specific uses of your data.
You may request a copy of your data in a portable format.
In certain circumstances, you may request that processing of your data be temporarily suspended.
To Exercise These Rights support@winbajee.netto email us. We will respond to your request within 30 days.
Winbajee strictly prohibits anyone under the age of 18 from using the platform. We do not collect or store data from minors.
If you are aware that a minor is using Winbajee, please support@winbajee.netto let us know.
Winbajee may update this privacy policy when needed. We will notify you before any significant changes are made.
We recommend you visit this page regularly and check the date of the latest update.
Contact us for any questions, concerns, or requests to exercise your rights regarding this privacy policy.
Our Bangla-speaking privacy support team is available 24 hours a day, every day.
Winbajee's privacy policy is not just words on paper — it is actively enforced at every level.
Every transaction and piece of personal data you share is protected with 256-bit SSL encryption. Hackers and third parties have no way in.
Winbajee never sells your personal information to advertisers or third parties. Your data belongs to you alone.
Identity verification data is stored with the highest level of security. KYC data is used solely for verification purposes and nothing else.
Two-factor authentication protects your account from unauthorized access. Your account stays secure at all times.
Third-party security experts regularly audit Winbajee's systems, and any vulnerabilities identified are addressed immediately.
Our privacy policy is written in plain language with no complex legal jargon. What you read is exactly what applies.